We keep things simple by offering our best prices to everyone. Just look out for the quantity discount table directly on applicable product pages to see how much you can save.

We don’t offer full design or Bill of Materials services. However, if you send us a quick sketch, our team is always happy to recommend the best components for your build.

Absolutely. Just send over a dimensioned CAD drawing or an Excel parts list, and we’ll be happy to put together a quote for you.

We aim to dispatch all orders placed before 13:00 on the same day. Please allow an extra day or two for processing if your order contains multiple customised items (15+) or includes items over 1550mm in length.

Yes, we do. While our warehouse and team are based in the UK, we ship all our products to problem-solvers all across the globe every single day.

We accept all major debit and credit cards, PayPal, Clearpay, and direct bank transfers. Credit accounts are also available for institutions and businesses. More information can be found here.

Not to worry! We offer 30-day returns on all non-customised products. You can easily start your return request here.

Our team sits right alongside our fulfilment and engineering teams in the UK.

First, check your courier tracking link for updates and review the estimated timescales on our Delivery Information page. If your delivery window has passed, please contact us! Please note that we must allow the courier time to investigate potential lost parcels before we can arrange a replacement.

To ensure fast delivery, our processing is heavily automated. You have a 30-minute grace period after ordering to request changes (note this will delay dispatch). After 30 minutes, we can only fix minor address or email typos. We cannot change billing addresses, delivery countries, or merge/split orders at any point. Please contact us if you wish to make an amendment, or view full details on our Amending An Order page.